Orders
How long does delivery take?
Most orders are prepared quickly after checkout. You will receive tracking by email as soon as your parcel is on the way.
Can I change or cancel my order?
Email us as soon as possible through the contact page. If the order has not moved into fulfilment yet, we will do our best to help.
Where do you ship?
Zobyda is set up for US delivery at launch. Shipping options and timings are shown at checkout.
Products
Are Zobyda products vegan and cruelty-free?
Yes. The range is built around vegan, cruelty-free, plant-based formulas.
What order should I use the products in?
Start light and build up: cleanse, serum, moisturize, then tint or lip care where needed. The AM and PM collection pages are arranged around that rhythm.
Can I use AM and PM products together?
Yes. The routines are designed to feel simple together: a cleaner morning shelf and a calmer evening reset.
Is the tinted moisturizer makeup or skincare?
It sits between the two: light coverage with the comfort of a moisturizer. Use it as the final daytime step when you want skin to look even, not masked.
Returns and support
What if something arrives damaged?
Contact us with your order number and a photo of the issue. We will review it and help with the next step.
How do I ask a product question?
Use the contact page and tell us what you are choosing between. We will keep the answer plain and practical.